We are Brightsparks.
We are not recruitment.

Episode 4

In his year with us, this Brightspark had the opportunity to work at The Rugby World Cup, Corporate Dinners, Christmas Parties and Coldplay, throughout his time at university.

Andrew: October 2015-October 2016

“Brightsparks enabled me to see the value of teamwork and showed me that if everyone pulls their weight in a team, areas of work that may not initially be the most attractive to an individual can become truly enjoyable experiences where one can meet a wide variety of people from a wide range of backgrounds and work as one unit. Brightsparks seeks out the best roles for the individual and enables them to explore their own strengths and in the process, enables Brightsparks to work like a well oiled machine with immense job satisfaction, something that is a fundamental aspect of the kind of atmosphere the armed forces tries to achieve.

This is due to the outstanding professionalism and organisational skills and online resources that has built Brightsparks into the success story that it has become and I have no doubt, will push it forward for many years to come to reaffirm itself as the gold standard in agency hospitality services. The values which are a fundamental aspect of Brightsparks mission such as those of team work, inclusion and genuine care for the individual truly set it apart from the rest.

Personally, I believe that Brightsparks has shown me that participating wholeheartedly when working in a team and showing enthusiasm for anything you engage with will help you in any workplace environment. It has helped me to respect those whose job it is to ensure that an operation runs smoothly and understand that these people should be respected as they hold a great deal of responsibility for anything that may go wrong, should the team fall apart. I am currently completing my degree at Kings from where I hope to join the Royal Navy. I firmly believe that I have learnt a great deal from my time at Brightsparks about core values which will suit me well in both the application for the Royal Navy and any future employment. I thank you and the whole team at Brightsparks for placing your trust in me”.

We wish you all they very best in the future Andrew!

Our Service

Our recruitment, assessment and training process is rigorous and second to none within the industry. As we appeal largely to the Student Population, we focus on candidates’ soft skills including Work Ethic, Communication & Team-work and Presentation rather than CVs as we understand many candidates may be coming to us for their first job.

We provide dedicated Account Managers so clients and Brightsparks alike have direct access to someone in HQ who has the relevant knowledge at their finger-tips. Brightsparks will never feel just like a number, we encourage an open dialogue to ensure staff feel they can come to us with any concerns and take great care to get to know all new Brightsparks who work with us.

Regardless of a Brightspark’s age, we pay the National Living Wage to all staff as a minimum – we believe that if you are doing the same role with the same level of responsibility as someone else, you deserve to be paid the same.

Rates for our Clients are competitive and flexible and reflect the great level of service and staff that you receive.

Brightsparks are the only hospitality agency staff who can access their pay straight after their shift through Hasteepay which helps cash-flow and promotes consistency and promptness.

Where we work

We predominantly provide Brightsparks to venues in and around London but venture out for large events further afield. Our roles vary from Box waiters to bar staff at venues such as:

Stadiums – Read More

Prestigious Venues eg houses of Parliament & the London Eye

Conferences

Festivals eg Wilderness & SW4

Racecourses – Read More

Christmas Parties – Read More

Summer Events season Venues – Read More

Who are our Brightsparks?

We like to keep in touch with our Brightsparks after they graduate and start full-time careers – here are some of their stories:

Yazmin

Jack

Will

Andrew

Naomi

HQ TEAM

Contact us

If you would like to work with us, as a client or Brightspark, please get in touch!

Future Clients

Future Brightsparks

Working with Raymond Blanc at the Chelsea Flower Show

The team’s objective is always to bring an element of joie de vivre to the, sometimes dry, world of corporate hospitality together with exceptional food and great conversation and to deliver an experience reflective of Raymond’s passion for seasonality, locality and great quality ingredients​

Our client has designed an experience, repeated and improved year-on-year to delight all guests from beginning to end, utilising our exceptional staff to bring this vision to life. We implement rigorous staff selection to provide the exceptional calibre of service expected by the clientele attending the exclusive venue: bright, engaging and proactive​.

Client Testimonial

It is always a great pleasure to work with the Brightsparks team. They always provide us with a professional hardworking team, who support us in delivering some of our amazing events, always with a smile. Brightsparks staff work across a number of our events and the staff work ethic and quality is some of the best I have seen – Thank you Brightsparks.

Lords & Oval Cricket Grounds

The Cricket World Cup has raised the profile of this sport in the UK and Brightsparks was excited to be involved in another global sporting competition having been key suppliers during the Olympics and the Rugby World Cup. Our Brightsparks worked in a number of hospitality roles from box waiters to bar staff and team waiters. Brightsparks has had a long and successful relationship with MCC Lords and has relished the opportunity to support at the Oval and look forward to many events together in the future.

Paris & Farnborough Airshows

There are  very few dates on the event calendar when so many multi-billion £ decisions are made within the space of a few days. Brightsparks supply a core team to provide hospitality throughout each airshow, both in the UK and in France; such important decisions should never be made on an empty stomach or a parched throat!

Henley Royal Regatta

The Summer Events Season would not be complete without a trip to Oxfordshire to watch others “messing about in boats”. Many pack up picnics and don blazer and boater to spend an enjoyable day on the River; others, in the same attire, prefer a more formal setting and our Brightsparks are on hand, in marquees set on the riverbank, to serve delicious dishes and refreshing beverages, all with a smile and personality to match the occasion.

Goodwood FOS & Revival

Summer, engines and dressing-up in vintage outfits, what’s not to love? Our Brightsparks, despite the very long hours, queue up to work at the loudest events of the Summer (even compared to the many festivals!). They relish the opportunity to show just how great Brightsparks are at providing great customer service, with the hospitality skills to match; working in areas such as Mercedes, Porsche, Veuve Clicquot and Sponsors.

Providing Events and Hospitality Work
Rugby World Cup 2015

The largest sporting event of 2015, staged at 13 stadiums across the United Kingdom. As quality providers of events and hospitality work, Brightsparks were asked to lend their expertise.

The Tournament was seen live by 2.4m people attending matches, with a further 1.5m fans entering zones across the country and over 10m TV viewers for opening game alone. In order to deliver best in class experience to visitors from around the globe, Brightsparks were asked by tournament organisers to provide events & hospitality staff to all 19 RWC matches hosted at London venues:

  • Twickenham Stadium
  • Wembley Stadium
  • The Olympic Stadium
  • Official RWC Fanzones

From the opening ceremony, Brightsparks were proud to be part of every game.  From Royalty to sporting Hero’s, Heads of State to Heads of Industry, we provided the highest level of hospitality throughout; the pinnacle for our team including serving members of the Royal family their boxes.

Alongside the Royal and Exec boxes across the stadium, Brightsparks staff were the main suppliers of retail staff in outlets across all venues.

At all Fanzones we provided experiential staff and Brand Ambassadors with core sampling activity which would include sampling, brand engagement and competitions driving consumers online including some VR activation.

For RWC 2015, we supplied:

  • 870 accredited staff
  • Working 4,472 shifts
  • Totalling 34,969 hours

We continue to provide VIP hospitality staff to all major stadiums in and around London.

Click here for the downloadable, printable version.

 

Discover more events and hospitality work today or discover the right talent here with Brightsparks.

Working at Events
Brightsparks & Goodwood

The spectacular estate of Goodwood is the home to the world famous Festival of Speed, Goodwood Revival & Qatar Goodwood Festival. Helping to get people working at events and venues is not uncommon for Brightsparks. With over 400,000 visitors attending the venue each year, Brightsparks routinely supply accredited events & hospitality staff some of the most exclusive areas and to represent some of the biggest global brands from Bentley to McLaren.

Brightsparks staff can be found working in restaurants, boxes & bars across the venue, enabling guests to enjoy the full VIP experience in luxury surroundings.

In 2015, Brightsparks supplied:

  • 150+ accredited staff
  • Over 15 key event days
  • Working 6,400+ hours

 

Click here for the downloadable, printable version.

 

Interested in working at events? Discover jobs today or find the right talent here with Brightsparks.

Brightsparks & Velocity

Brightsparks, providers of jobs in hospitality and more, teamed up with Velocity to address their staffing problems.

Here are the details:

The Brand

  • Velocity provides insider access to the best dining & hospitality experiences globally, including over 1000 restaurants in New York, London, Los Angeles, San Francisco, Miami, Toronto & more.
  • Having secured $16m of Series A funding in Summer 2015, Velocity is one of the fastest growing technology companies in the world, featuring in Forbes, GQ, Wired, CNBC, & winning Apple’s Best of 2015 award.

 

Planning & insights

  • Being a new product in the restaurant payment space, Velocity were keen to help raise awareness of their app, amongst its key target audience; regular restaurant goers, dinning in small to medium groups with a high level of disposable income.

 

Brightsparks – Providers of jobs in Hospitality

 

Creative solution 

  • Brightsparks recruited & trained a dedicated team of brand & customer success ambassadors to liaise & interact with Velocity’s target consumers at the point of sale; in leading restaurants & bars across London.

 

Results

  • 286% increase in downloads with the team signing up new customers & supporting them through their first transaction to ensure successful onboarding, thus considerably increasing the likelihood of continued use of the app.

 

Click here for the downloadable, printable version.

 

Discover jobs in hospitality today or find the right talent here with Brightsparks.