We are Brightsparks.
We are not recruitment.

Episode 5

Naomi is currently working as a receptionist and said that she re-lived some really nice memories whilst writing the below!

Naomi: December 2011 – June 2015

If I’m to be very honest i had no desire to work in hospitality before Brightsparks. I had just left college at the time and was desperate to work… until now, It’s been my best placement. I learnt how to work alongside a wide range of different people (including many difficult ones) and that strengthened my character to say the least. It’s something that I’ve taken with me everywhere. I’ve taken so much from my experiences but another important thing for me is the high standard that was expected from the Brightsparks. I remember that despite what agency was at an event, Brightsparks always held a strong reputation for good standards and outstanding staff. I admired that and it encouraged me to work more. Customer service skills are required everywhere and that’s something you’ll definitely find with Brightsparks. I can confidently say that my customer service skills that i gained while working with Brightsparks got me to where I am now

Naomi, we wish you all the best in the future and hope you continue to keep in touch!

Episode 4

In his year with us, this Brightspark had the opportunity to work at The Rugby World Cup, Corporate Dinners, Christmas Parties and Coldplay, throughout his time at university.

Andrew: October 2015-October 2016

“Brightsparks enabled me to see the value of teamwork and showed me that if everyone pulls their weight in a team, areas of work that may not initially be the most attractive to an individual can become truly enjoyable experiences where one can meet a wide variety of people from a wide range of backgrounds and work as one unit. Brightsparks seeks out the best roles for the individual and enables them to explore their own strengths and in the process, enables Brightsparks to work like a well oiled machine with immense job satisfaction, something that is a fundamental aspect of the kind of atmosphere the armed forces tries to achieve.

This is due to the outstanding professionalism and organisational skills and online resources that has built Brightsparks into the success story that it has become and I have no doubt, will push it forward for many years to come to reaffirm itself as the gold standard in agency hospitality services. The values which are a fundamental aspect of Brightsparks mission such as those of team work, inclusion and genuine care for the individual truly set it apart from the rest.

Personally, I believe that Brightsparks has shown me that participating wholeheartedly when working in a team and showing enthusiasm for anything you engage with will help you in any workplace environment. It has helped me to respect those whose job it is to ensure that an operation runs smoothly and understand that these people should be respected as they hold a great deal of responsibility for anything that may go wrong, should the team fall apart. I am currently completing my degree at Kings from where I hope to join the Royal Navy. I firmly believe that I have learnt a great deal from my time at Brightsparks about core values which will suit me well in both the application for the Royal Navy and any future employment. I thank you and the whole team at Brightsparks for placing your trust in me”.

We wish you all they very best in the future Andrew!

Working with Raymond Blanc

Objective

To bring an element of joie de vivre to the, sometimes dry, world of corporate hospitality together with exceptional food and great conversation

Planning & Insights

Attended by over 157,000 visitors from around the Globe over 6 days​

Deliver an experience reflective of Raymond’s passion for seasonality, locality and great quality ingredients​

Design an experience to delight all guests from beginning to end, utilising exceptional staff to bring this vision to life

Creative Solutions

Created a bespoke experience in line with Raymond Blanc’s love for providing gastronomy from the garden​

Rigorous staff selection to provide the exceptional calibre of service expected by the clientele attending the exclusive venue: bright, engaging and proactive​

Discrete branded uniforms depictive of the style throughout the Jardin Blanc

Results

6,290 customer engagements​

7,000 plus cocktails made​

1,000 plus staff shifts across the 6 days​

Exceptional feedback from staff and Client alike and one to be repeated year on year

Client Testimonial

It is always a great pleasure to work with the Brightsparks team. They always provide us with a professional hardworking team, who support us in delivering some of our amazing events, always with a smile. Brightsparks staff work across a number of our events and the staff work ethic and quality is some of the best I have seen – Thank you Brightsparks.

Providing Events and Hospitality Work
Rugby World Cup 2015

The largest sporting event of 2015, staged at 13 stadiums across the United Kingdom. As quality providers of events and hospitality work, Brightsparks were asked to lend their expertise.

The Tournament was seen live by 2.4m people attending matches, with a further 1.5m fans entering zones across the country and over 10m TV viewers for opening game alone. In order to deliver best in class experience to visitors from around the globe, Brightsparks were asked by tournament organisers to provide events & hospitality staff to all 19 RWC matches hosted at London venues:

  • Twickenham Stadium
  • Wembley Stadium
  • The Olympic Stadium
  • Official RWC Fanzones

From the opening ceremony, Brightsparks were proud to be part of every game.  From Royalty to sporting Hero’s, Heads of State to Heads of Industry, we provided the highest level of hospitality throughout; the pinnacle for our team including serving members of the Royal family their boxes.

Alongside the Royal and Exec boxes across the stadium, Brightsparks staff were the main suppliers of retail staff in outlets across all venues.

At all Fanzones we provided experiential staff and Brand Ambassadors with core sampling activity which would include sampling, brand engagement and competitions driving consumers online including some VR activation.

For RWC 2015, we supplied:

  • 870 accredited staff
  • Working 4,472 shifts
  • Totalling 34,969 hours

We continue to provide VIP hospitality staff to all major stadiums in and around London.

Click here for the downloadable, printable version.

 

Discover more events and hospitality work today or discover the right talent here with Brightsparks.

Brightsparks – Providers of sport event jobs

Here at Brightsparks, we help to successfully provide people with sport event jobs and more. Here’s how we were asked to help Volvic and Tough Mudder:

Objective

  • As part of a three year brand activation activity plan between Volvic & Tough Mudder.
  • Brightsparks were asked to bring the partnership to life before, during & after Tough Mudder events throughout the UK.

 

Planning & insights

  • Stimulated intrigue in Volvic via key POS material
  • Utilised key brand messages on Sampling Teams uniform
  • Strategically positioned Brand Ambassadors throughout the course

 

Results

  • Distributed 130,000 highly targeted samples
  • 1.3m participants interactions with brand
  • Demand out striped supply on 80% of event days

 

Click here for the downloadable, printable version.

 

Find sport event jobs today or discover the right talent here
with Brightsparks.

Brightsparks & Velocity

Brightsparks, providers of jobs in hospitality and more, teamed up with Velocity to address their staffing problems.

Here are the details:

The Brand

  • Velocity provides insider access to the best dining & hospitality experiences globally, including over 1000 restaurants in New York, London, Los Angeles, San Francisco, Miami, Toronto & more.
  • Having secured $16m of Series A funding in Summer 2015, Velocity is one of the fastest growing technology companies in the world, featuring in Forbes, GQ, Wired, CNBC, & winning Apple’s Best of 2015 award.

 

Planning & insights

  • Being a new product in the restaurant payment space, Velocity were keen to help raise awareness of their app, amongst its key target audience; regular restaurant goers, dinning in small to medium groups with a high level of disposable income.

 

Brightsparks – Providers of jobs in Hospitality

 

Creative solution 

  • Brightsparks recruited & trained a dedicated team of brand & customer success ambassadors to liaise & interact with Velocity’s target consumers at the point of sale; in leading restaurants & bars across London.

 

Results

  • 286% increase in downloads with the team signing up new customers & supporting them through their first transaction to ensure successful onboarding, thus considerably increasing the likelihood of continued use of the app.

 

Click here for the downloadable, printable version.

 

Discover jobs in hospitality today or find the right talent here with Brightsparks.

Brightsparks & KIND

Brightsparks, providers of promo staffing jobs and more, teamed up with KIND to amplify their snack bars in the UK. Here are the details:

Objective

  • Raise awareness of KIND snack bars in the UK
  • Enable as many people to try the bars as possible
  • Educate consumers about the KIND brand & bars

 

Planning & insights

  • Target Audience predominately health conscious
  • Educate consumers on ingredients/nutrition and heritage
  • Spread the KIND message to trade ensuring core distribution

 

Creative solution 

  • Highly targeted diverse national sampling campaign
  • Branded stand and outdoor display attracting customers whilst offering product sampling

 

Results

  • 100,000 samples handed out during launch across key sites
  • 328% uplift in sales post activity
  • Secured national coverage across the Tesco Estate
  • Roll out across Wholefoods

 

Click here for the downloadable, printable version.

 

Find promo staffing jobs today or discover the right talent here
with Brightsparks.

Brightsparks – Evian & TFL

Brightsparks were asked to amplify the brand awareness of the Evian & TFL partnership over the summer…

Objective

  • Raise brand awareness of the Evian & TFL partnership
  • Keeping passengers hydrated on their journeys with Evian

 
Planning & insights

  • Logistically difficult due to the nature of both Underground sites & time constraints
  • Staff selection & bespoke uniform design in line with brand guidelines

 
Creative solution 

  • Distribute free Evian water on the underground
  • Amplifying our message via social media #beattheheat

 
Results

  • 175,000 free bottles of Evian handed out over 10 days
  • Sales in the UK rose by 12% post activity

 

Click here for the downloadable, printable version.

 

Find promotional event jobs today or discover the right talent here with Brightsparks.