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Alanna
Alanna moved to London from Ireland to study Music in 2019 and joined Brightsparks after she graduated as a Junior Account Executive; since then, she progressed to Account Manager specialising in festivals, stadiums, concerts, and corporate events and is now our Senior Account Manager, supporting the mentorship of the Team and growth of the Business. While studying she supported herself within the hospitality and retail sectors which equips her with a wide range of skills and experience.
Jess
After a brief time studying Advertising and Marketing at Bournemouth University, Jess came to the decision that it wasn’t the right path and so took the leap straight into work life. She has worked with Brightsparks since May 2022, starting out as one of our Brightsparks in the field and then joined the HQ Team in late 2023. She has loved seeing and working behind the scenes and is core to our un-rivalled assessment and training programme. Having now been promoted to Account Manager, she is excited to see what the future holds for Brightsparks!
Sascha
Sascha studied for a science degree in Manchester for 4 years and joined Brightsparks upon graduation to find some immediate work. It did not take long for the HQ team to spot her potential and, 4 months after her first shift, Sascha began supporting in the Office for a busy 2025, very much earning the full-time Account Manager role she was offered, in September. Sascha came with experience in the hospitality sector, especially weddings and continues to supervise and manage on-site, when time allows.
Rollo
Rollo joined Brightsparks as the Business Development Manager, bringing over five years of sales experience within the events industry. Prior to joining the business he worked across the events and travel sectors, managing sales, event operations and logistics for major event experiences including the Monaco Grand Prix and Glastonbury Festival.
His experience spans sporting events, festivals, corporate functions, and live venues. At Brightsparks he focuses on developing new partnerships and supporting venues, caterers, and event organisers with reliable, high quality event teams.
Caroline – Managing Director
Caroline is approaching the 14-year mark with Brightsparks, growing from a talent consultant through to where she is now. Over her time here, she has touched on all areas of the business from training and account management to sales and marketing which allows her to have a thorough understanding of Brightsparks to drive its future growth and success.
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High-quality, hardworking, and well-presented. Brightsparks consistently delivers top-tier staff for our hospitality and events. Their management team is a pleasure to work with, and after years of partnership, I can’t recommend them enough.
A pillar of our success! Their staff’s character, focus, and professionalism consistently stand out from other agencies. They don't just provide workers; they provide a team that understands our standards.
Brightsparks is a rare find. No matter the volume or location across the UK, they consistently deliver dependable, high-energy staff for our festivals and venues alike. Their reliability is unmatched, and they are our go-to partner for the long term.
Staff were sensational. Very professional and disciplined throughout the night, so massive thanks to the team for helping with that.
I wanted to say how much we have appreciated your support. Working with you and the team has genuinely made a difference and we are really grateful for everything you have helped us achieve.
Last night was great and the team were brilliant, such lovely and friendly faces to help us through the night. Thank you, we will definitely consider you again for future events.
Last night went great, the team did a really great job and were really patient considering it was a bit trial and error for all as it was our first proper event like that.
We demand excellence on and off the field, which is why we trust Brightsparks. They provide friendly, high-quality catering staff backed by a supportive and communicative booking team that makes the entire process easy.
We use Brightsparks because they are very efficient, provide us with an incredible service, supply friendly and hardworking staff. Always on the phone when we need a helping hand. It’s fantastic working alongside them.
The Brightsparks team are a delight to work with. The team that work at our events are well presented, engaging and willing to go the extra mile with a smile on their face, and the office team extremely helpful and always on hand if we need any support. Thank you.
We have been working with Brightsparks for many years and we are very appreciative of their continued support and quality of staff. The team have been instrumental in rebuilding a talented pool of staff who can work our prestigious events.
Working with Brightsparks has always been a smooth process, with our account manager being attentive to any updates and changes in the planning stages of booking staff, pre-event check ins and being accessible during event times in the case of any queries. Brightsparks provide a high quality of waiting staff and continue to be our main provider across our venues. We look forward to continuing our partnership.
We build long term relationships to bring great people and great companies together, getting the right people for the right jobs at the right time. This saves you time and money while helping your business boom.
